1 hour ticket response
We are committed to offering a rapid and adequate response to each client support ticket sent by a user. Our proficient tech support team representatives will examine your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, our average tech support ticket response time has proved to be twenty minutes.
A Premium–Quality Help Desk Support Service
We’ve got a team of web hosting support engineers who will be happy to respond to all your inquiries anytime you require help. Most of our customer support team members have several years of experience in the Linux hosting niche, which suggests that you can constantly depend on fast and comprehensive answers to your concerns.
An Easy–to–Navigate Help Section
To help you get a quick hint on how you can use a specific feature, we have incorporated a really intuitive Help Center section in your Web Site Control Panel. You can browse through a broad collection of web hosting account management articles and website management articles, take a look at our F.A.Q. database or check our how–to video tutorials.