Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
When you acquire your own web server, you will have more freedom on what you are able to install and run compared to a shared hosting account. With a shared service, you have access simply to your own account, so you aren't able to install server-side software. Even though this is not a predicament for the majority of script-driven programs, there are several that have certain requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. If you have practical knowledge, you'll not have any problems to run the machine, but if you don't, you may simply not have the skills to handle everything and use the script apps that you want. If this is the case, you could use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and aid you with any problems that you might encounter.
Installation and Troubleshooting in Dedicated Servers Hosting
You may add the upgrade to any one of the Linux dedicated servers hosting
we offer at any time that you need it. If you need some custom work from our admins right after your server is ready, you may order the upgrade during the server signup procedure, or when you need something to be carried out later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your machine, so if you come across any problems to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts can help you in a very timely manner. If a task takes less than an hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it features.